Refund & Returns Policy for GreyLoopSolution

Last Updated: September 11, 2025, 04:47 PM IST

At GreyLoopSolution, located at Shiv Nagar Colony, Girdharpur, Uttar Pradesh 281004, we aim to ensure your satisfaction with purchases from our e-commerce platform. This policy outlines our 30-day refund and returns process. Contact us at +91 8795324105 or greyloopsolution105@gmail.com for assistance.

Return Eligibility

• Our return policy lasts 30 days from the date of delivery. If 30 days have passed, unfortunately, we cannot offer you a refund or exchange.

• To be eligible for a return, the product must be:

  • Unused and in the same condition you received it.

  • In its original packaging with all tags and accessories intact.

• The following items are non-returnable:

  • Perishable goods (e.g., food, flowers).

  • Health, hygiene, or personal care items.

  • Gift cards, downloadable products, or software.

  • Hazardous materials, flammable liquids, or gases.

Return Process

• To initiate a return, contact us at greyloopsolution105@gmail.com with your order details and reason for return.

• Proof of purchase (invoice or receipt) is required.

• Once approved, please ship the product to:

Greyloop Solution
Shiv Nagar Colony, Girdharpur
Uttar Pradesh – 281004
Phone: +91 8795324105

Refunds

• Once your return is received and inspected, we will notify you by email.

• If approved, your refund will be processed, and the amount will be credited to your original method of payment within 7–10 business days.

• Only regular-priced items are refundable. Sale items cannot be refunded.

Exchanges

• Items may only be exchanged if they are defective or damaged.

• To request an exchange, please email us at greyloopsolution105@gmail.com

Late or Missing Refunds

If you haven’t received a refund after the processing time:

1. Recheck your bank account.

2. Contact your bank or credit card company (refunds may take time to reflect).

3. If you still haven’t received your refund, contact us at greyloopsolution105@gmail.com

Shipping Costs

• Customers are responsible for paying return shipping costs.

• Shipping fees are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refund.

• For valuable items, we recommend using a trackable shipping service or purchasing shipping insurance.

Gifts

• If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of the return.

• If the item was not marked as a gift, the refund will be sent to the original purchaser.

Contact Us

For questions regarding refunds and returns, please contact:

Address: Shiv Nagar Colony, Girdharpur, Uttar Pradesh – 281004
Phone : +91 8795324105
Email : greyloopsolution105@gmail.com